- All orders with a value of and above £99 inc VAT will be shipped FREE
- Standard Delivery - Items displaying the Express Delivery logo seen below with a value above £99 inc VAT will be shipped FREE. We aim to dispatch in stock products the same day or the following day of order confirmation. With an expected delivery time of 1-4 days. This applies to Address’s in ENGLAND and WALES ONLY
- Orders placed after 12 noon on Fridays will not be dispatched until the following Monday.
- OUR EXPRESS DELIVERY DOES NOT APPLY ON WEEKENDS OR BANK HOLIDAYS
- Orders qualifying for free shipping that include various items may be delivered in multiple shipments, based on the availability of stock. If this occurs, we will inform you and provide tracking information for your order.
- Orders that do not qualify for free shipping that include various items may be delivered in multiple shipments, based on the availability of stock. If this occurs, we will inform you and provide tracking information for your order.
- Large Items - Delivery for large machines typically takes 2-7 working days, up to 15 working days on occasions unless 'Express Delivery' is specified. Trolleys may take 3-10 working days. If the delivery will exceed these timeframes, we will contact you within 24 hours of your order to inform you of the delay. Alternatively, feel free to reach out to us before placing an order to verify stock availability and delivery timelines. If you need a machine urgently, check out our Express Delivery Products or contact us for a more accuarte delivery timescale.
- Small Items – This category includes vacuum bags, hoses, and various smaller accessories. Typically, these items are shipped the same day via courier with a delivery timeframe of 2-3 working days. If the product doesn’t qualify for 'Free Delivery,' a carriage fee of £4.99 may apply. Enjoy Free Delivery on orders over £99.
- Parts and accessories that are marked as backordered are typically delivered within 5 to 10 working days. If you require a backordered item urgently, please contact us for a more precise delivery timeline.
- Backorder Items- Certain items may not be readily available in our inventory or with the manufacturer, which means a production run will be necessary to manufacture the item. Typically, custom-built items are delivered within 5 to 15 working days. However, for specific products, delivery may take up to 2 to 4 weeks. If you require a built-to-order item urgently, please reach out to us before placing your order for an estimated delivery timeframe. We will make every effort to accommodate your needs.
- Please be aware that unless the Express delivery logo is shown, the delivery times listed on our product pages are estimates based on the best information provided by our manufacturers. Most items are typically delivered within these timeframes. If an ordered item is projected to exceed the displayed delivery timeline, we will inform you within 24 hours with updated delivery information. If you need an item urgently, please contact us before placing your order for an estimated delivery timeframe. We will do our utmost to meet your needs.